IT SERVICES
Your trusted partner
IT SERVICES
CUSTOMER STORY
Carphone Warehouse
Retail Transformation
Ricoh transforms EPOS support, reducing costs and servicing
requirements by up to 10% for increased efficiency
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CUSTOMER STORY
NEWS FEATURE
Ricoh gains Gartner’s
Magic Quadrant status
See why Gartner places Ricoh in the Magic Quadrant for
Managed Workplace Services.
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NEWS FEATURE
IT SERVICE INSIGHTS
Why digital insurance?
How transformation drives growth
How five ambitious insurance organisations embraced their
digital transformation journeys
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IT SERVICE INSIGHTS

Delivering business-critical value and trusted support, we work with organisations all over the world, developing tailored IT solutions for your people and workplace processes.

We’re experts when it comes to analysing workflows and finding better ways of streamlining processes, optimising resources, connecting people and accelerating performance.

So if you’re looking to:

Scale

Scale up your digital adoption for people and platforms across your business

Manage

Manage complex devices and IT infrastructure across multiple regions

Explore

Explore how you can deliver the insights needed for efficiency, profit and growth

Transform

Transform your customers’ experience using integrated e-commerce solutions and engaging, tech-led interactions

You’ve come to the right place

Find the right IT solutions

Our portfolio of managed IT Services offers a spectrum of industry-leading tools to support every level of your business while helping you achieve digital efficiencies throughout.

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  • digital workplace solutions

    Digital Workplace Solutions

    Collaborate better, work smarter, improve efficiency and leverage all the untapped opportunities in your business. By implementing tools that heighten productivity, you can reduce costs, empower people and enable connectivity.

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  • data and analytics

    Data & Analytics

    Harmonise your platforms, automate data and analyse processes to see what’s really happening in your business. Then use these insights to inform key decisions, fuel growth and take performance to another level.

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  • customer experience

    Customer Experience

    Produce meaningful customer engagement and better user experiences that drive growth, revenue and loyalty. Fusing the power of digital technology with innovation and targeted design can create individual interactions on a big scale.

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  • hybrid cloud & infrastructure

    Hybrid Cloud & Infrastructure

    Digitised businesses need monitoring and governance to keep delivering against objectives. Getting the right support framework to optimise your digital transformations will accelerate business now and also future-proof their value.

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Ricoh’s approach is different… really getting under the skin of what we do and how we work. Face-to-face discussions are rich and open and without a pre-judged solution.
IEMA
Ricoh’s level of service goes beyond what you would normally expect from a suppler. It’s of huge value and makes Ricoh the ideal partner.
Carphone Warehouse
Ricoh located close to us for better collaboration, was very flexible and scaled its service depending on our need.
Financial Services Multinational
One of the challenges with business intelligence is building solutions flexible enough to deliver the intelligence you need, when you don’t know what to ask. With Ricoh’s expertise, we achieved that.
Financial Services Multinational
Ricoh’s on-going support is critical to our success. The integrated e-commerce platform is part of our DNA and helps us stay ahead of the competition.
DIA
Analysts were able to answer very specific questions within 12 hours. Before, it would have taken a couple of weeks - and we wouldn’t be confident about the numbers.
Financial Services Multinational
Ricoh’s level of knowledge and experience gave us confidence they could build something flexible and future proof.
Financial Services Multinational
Working with Ricoh and our stakeholders has helped create this single view of the truth - so we make much more informed and valued decisions.
Financial Services Multinational
Ricoh makes you think about the right solutions and partners to deliver what you need. While others rarely deliver on their promises, Ricoh really does - providing the services and systems for where we need to go.
Utilita Energy
Utilita could not have achieved the IT transformation it has or grown the business rapidly without the support and trusted partnership with Ricoh. Just three years ago Utilita was a 90-person business running on eight-year-old IT equipment in two offices. Now we’re just shy of 2,000 employees with a new HQ and offices around the country, serving half a million customers.
Utilita Energy

Our customers share their success stories

Starting with typical business and IT priorities, we show how a deeper understanding of our customers lets us uncover your true needs. We then look at a range of collaborative solutions producing powerful results.

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Insights from Ricoh and our Partners

Share in the latest thinking on IT services, infrastructure and analytics solutions from Ricoh specialists and our partners across Europe.

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