Why digital insurance? How transformation drives growth

How five ambitious insurance organisations embraced their digital transformation journeys

Five ambitious insurance companies have embraced theirdigital transformation journey – achieving operational efficiencies, improved customer engagement and better compliance management – with Ricoh’s help. Having a digital transformation strategy is critical for insurance organisations who want to achieve business growth and stay competitive in the crowded and quickly evolving marketplace.

Executives within global financial services firms believe the top three focus areas most likely to ensure competitive success are innovation, new products and services (both of which are increasingly being fuelled by digitisation) and digital transformation itself.

Ricoh Business Agenda

Insurance companies featured in this white paper had clear business priorities that needed addressing through their digital transformation journey:

IT Priorties

To achieve these business priorities, the common IT priorities set by Insurance companies are as follows:

This white paper illustrates those journeys and provides insights from five transformation projects Ricoh IT Services and Solutions delivered for large insurers. The project clients are anonymised as Companies A, B, C, D and E. As an experienced partner in solving digital transformation challenges, Ricoh IT Services helps multi-site insurance organisations to create future - proof workplaces

Read the Insurance white paper to learn how Ricoh’s innovative solutions reduced the complexities in managing customer experience across multiple channels of engagement.

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